My friend and former colleague Stew Friedman has an approach called Total Leadership in which the emphasis is on finding "four-way wins," actions that are positive for work, self, family, and community.
Some of you may have read this book for our course, as it's been on the list for a few years now.
In his blog, he recently wrote about how to effectively choose from among different communication options. I thought it was interesting, so share it here.
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